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Manufacturing
Gone are the days when industrial manufacturing was just about making and delivering products! Now, the role of manufacturers has evolved, with exciting new challenges ahead!
Exciting times for industrial manufacturers! With rising customer expectations and the growth of the Internet of Things (IoT) and AI, manufacturers are enhancing their capabilities and personalizing services.
Being responsive and adaptable is essential! Simply making a great product isn't enough. Manufacturers must engage with customers throughout their journey.
To thrive the experience economy, the industrial machinery industry is ready for transformation.
We've identified five strategic priorities to help revolutionize their business!
Be Customer Centric
In 2025, industrial manufacturing companies will transform customer relationships into lifelong connections based on shared risk and long-term value! With a deep understanding of their customers' processes and product usage, these customer-centric companies will engage effortlessly across multiple channels, from the web to communication, enhanced by IoT connectivity!
Implement the Digital Supply Chain and Smart Factory
Exciting changes are coming to industrial manufacturing! Supply chains and networks will be modular and flexible, allowing seamless execution of diverse manufacturing strategies.
Serve the Segment of one
Exciting news! Industrial manufacturing companies can now deliver fully customized products and services tailored to each customer's unique needs. With advanced and innovative mass-customization strategies, the possibilities are limitless!
Deploy Service-Based Business Model
Exciting changes are on the horizon for industrial manufacturing! Most companies will boost revenue through innovative services centered on smart products and the value they deliver. Picture a future where products are offered as a service, focused on exceptional customer value!
Embrace Digital Smart Products and Solution
Exciting changes are coming to industrial manufacturing! Products are evolving from mechanical to digital functionality, allowing for amazing flexibility in configuration. This shift will significantly boost the value of software, transforming the manufacturing landscape!
How to achieve these strategic priorities?
Start with reimagining your business together with your customers. Then build a path for even more optimization and intelligent automation to simplify your business and free up resources to invest in even more digital transformation programs and find new business models and revenue streams.
Most organizations understand what is happening in their business but may not always know why.
They know what’s happening because they have systems that capture operational data (O-data) –about their customer transactions, supply chain, manufacturing, spending, and the activities of their workforce. They can see that data through reports and dashboards. They can see trends and predict what will happen next.
But to influence what happens next, companies need data about the interactions that people have with their products and their business. Experience data (X-data) captures beliefs, emotions, opinions, and perceptions –the “why” something is happening. And when companies know why something is happening, they can make an informed decision about the best way to respond.
To win in this experience economy, intelligent enterprises connect experiences with operations. They use both X-data and O-data to guide their business decisions. Intelligent enterprises collect insights from customers, employees, products, and brands at every touch point. They use powerful technologies to automate and integrate their data, processes, and applications, enabling them to sense risks, trends, and opportunities. And they act on this intelligence across every part of their business.
SAP Business One Intelligent Framework has the strategy, expertise, and solutions to deliver on this vision, enabling intelligent enterprises to turn insight into action.
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